Mitsubishi Motors Migrates to a New Parts Warehouse to Meet After Sales Demands

Kuala Lumpur, 21 September 2020 MITSUBISHI MOTORS MALAYSIA (MMM) the official distributor of Mitsubishi Motors vehicles in Malaysia, announced that the company has recently migrated to a new parts warehouse in Shah Alam, Selangor as part of an expansion plan to meet with increasing after sales demands.

With a storage capacity of up to 40,000 square feet, the expansion will see an improvement in warehouse operations including consolidating all holdings under-one-roof. This move will speed up delivery of parts required by all MMM authorized business partners including 52 dealers nationwide.

“The relocation of our warehouse is in line with the continuous growth of Mitsubishi Motors business in Malaysia. The new parts warehouse is located at a strategic location with less road congestion and easy access to Federal and KESAS highway. With this accessibility, we will be able to accelerate our parts delivery to MMM’s business partners as we constantly seek to improve customer’s after-sales experience by reducing cost and increasing our work efficiency,” said Tomoyuki Shinnishi, Chief Executive Officer of MMM.

MMM Sales Network and Others

Mitsubishi Motors Malaysia (MMM) is ranked number one in J.D. Power 2019 Malaysia Customer Service Index (CSI) Mass Market Study. This is the second consecutive year for MMM to be ranked at number one and remained in the top three positions for five consecutive years.

MMM is also ranked top two in the 2019 J.D. Power Sales Satisfaction Index (SSI) Study. These results were based on car owners who were selected independently and not recommended by any car company. The owners were also assessed for suitability for the study.

MMM is now represented by 52 showrooms (out of which 46 are 3S Centres) and 52 service outlets throughout Malaysia. In East Malaysia, MMM is represented by 14 showrooms (7 in Sarawak and 7 in Sabah).

The Triton 4×4 pick-up truck are imported as CBU (Completely Built-Up) units from Thailand while the ASX Compact SUV, Outlander and new XPANDER are locally assembled (CKD) in Malaysia.